Refund Policy

At Shiv Kr & Co, we strive to provide the highest quality accounting, tax, and financial services. If for any reason you are not completely satisfied, please review our refund policy below:

1. Service-Based Refund Policy

Our services are tailored specifically to meet each client's needs, so refunds are generally not offered for completed work. However, we will assess each case individually to ensure client satisfaction.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Services were not delivered as outlined in the service agreement or engagement letter.
• A significant error occurred in the service delivery due to our fault.
• The client cancels the service before any substantial work has commenced.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• The client has received and approved the final deliverables.
• Significant work has already been undertaken.
• Delays or issues arise due to the clients failure to provide necessary information or documentation.

4. How to Request a Refund

If you believe you are entitled to a refund, please submit a written request within 14 days of service completion. Include the following details:

• Your name and contact information.
• A detailed explanation of the issue.
• Your invoice or receipt number.

Our team will review the request and respond within 10 business days. Approved refunds will be processed within 7 business days via the original payment method.

5. Changes to the Refund Policy

Shiv Kr & Co reserves the right to update or change this Refund Policy at any time. Any modifications will be posted here, and continued use of our services will indicate acceptance of the updated policy.

6. Contact Information

For any inquiries regarding refunds, please contact us at:

• Shiv Kr & Co
• Shiv Kumar
• Email: shivkr.in@gmail.com
• Mobile: +91-9582749919
• Address : Tower 6 Flat No. 708, GLS Arawali Homes Sector 4 Sohna Gurgaon Haryana 122103